Privacy Policy
Last updated: 29/09/2026
Zensmiles Dental Hospital operates the website zensmiles.co.in. This page explains what personal information we collect, how we use it, and your rights regarding that information.
Information We Collect
When you book an appointment or contact us through our website, we collect: your name, email address, phone number, preferred treatment, and appointment date/time.
How We Use Your Information
We use this information to:
- Schedule and manage your dental appointments
- Contact you via phone, email, or WhatsApp regarding your appointment
- Respond to inquiries you submit through our contact forms
- Improve our website and services
WhatsApp Communication
We use WhatsApp Business Platform (provided by Meta) to send appointment confirmations and respond to your inquiries. When you contact us via WhatsApp or provide your phone number for appointment booking, your messages and phone number are processed by Meta in accordance with WhatsApp’s own Privacy Policy (available at whatsapp.com/legal/privacy-policy). We do not share your information with Meta for advertising purposes.
Third-Party Services
Our website uses the following third-party services, each with their own privacy practices:
- Google Ads and Google Analytics (to understand website traffic and ad performance)
- Our email service provider (to deliver appointment confirmations)
- Our web hosting provider (to store website data securely)
Cookies
Our website may use cookies to improve your browsing experience and analyze site traffic. You can control cookie preferences through your browser settings.
Data Retention
We retain your personal information only as long as necessary to provide our services and comply with legal, accounting, or reporting obligations.
Data Security
We take reasonable technical and organizational measures to protect your personal information from unauthorized access, loss, or misuse.
Your Rights
You have the right to:
- Request access to the personal information we hold about you
- Request correction of inaccurate information
- Request deletion of your information, subject to legal requirements
- Withdraw consent for WhatsApp communications at any time by informing us directly
Children’s Privacy
Our services may be used by parents/guardians booking appointments for minors. We do not knowingly collect personal information directly from children without parental involvement.
Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated “Last updated” date.
Contact Us
If you have questions about this Privacy Policy or how your data is handled, contact us at:
- Email: drrushvimistry@zensmiles.co.in
- Phone: +91 91068 09620
- Address: 23, First Floor, Purple Patch, Opp. Shaleen Hospital, Nr. Sagar Sangeet Cross Road, Science City, Sola, Ahmedabad